Article

Season passes policy

COVID-19
2020-2021 Season Passes

Protecting our guests and employees is at the heart of our PRIORITIES. The 2020-21 winter season will definitely be different, but rest assured that Ski Saint-Bruno will follow all the recommendations and standards of the Institut National de Santé publique du Québec in order to limit the risk of spreading COVID-19.

This effort begins with controlling traffic at our resort. As a result, we ask for your co-operation in following the rules that have been put in place to help us pursue our mission to:

OFFER YOU AN INCREDIBLE WINTER SEASON!

It is important to note that due to COVID-19, there could be government restrictions this winter that will change the way we operate. We may introduce a policy for controlling access and online reservations for season pass holders.

However, season pass holders will ALWAYS HAVE PRIORITY over other guests each day. This is your member advantage.

Capacities may be modified for indoor and outdoor areas, as well as the chairlifts. Changes could also affect other services such as:

  • Outdoor operations
  • Food service
  • Rental departments (equipment, lockers, etc.)
  • Snow School (how the courses work)

 

SEASON PASS POLICY

In the event of a permanent closure caused by a government order, refunds will be processed at the end of the season based on the number of ski days provided or how often the pass was used. A request must be made by email to gestion.sac@skisaintbruno.ca before March 15, 2021.

In the event of a temporary interruption of more than 20 days, refunds will be processed at the end of the season.

SKI SAINT-BRUNO OFFERS YOU THE GUARANTEED SEASON OPTION

The Guaranteed Season option will be provided for free with every purchase of a 2020-2021 season pass that was made during the presale between September 20 and December 13, 2020.

This option allows you to:

  1. Defer the use of the pass until the 2021-2022 season at no extra charge.
  2. Request a credit on the season pass.

Conditions:

  1. A request for a complete deferral of the use of a pass until the following season or for a credit on a pass must be made before December 13, 2020, at 11:59 p.m.
  2. The season pass must not have been used for a day of skiing or if you have not yet picked up the pass from the Customer Service counter.
  3. Valid for all types of season passes.