On your masks, get set, ski!

A white season in the red zone

Red zone measures

Protecting our guests and employees is our top priority. We are asking for your co-operation to ensure that the rules put in place are followed and, at the same time, help us fulfill our mission: TO OFFER YOU AN INCREDIBLE WINTER SEASON! Our operations this season may be somewhat different, but the fun will remain the same!

The 3 golden rules in place for the whole season:

  1. Face covering is mandatory in all indoor and outdoor public spaces*
  2. Respect a distance of 2 meters at all times with other visitors as well as with employees
  3. Frequent hand washing

*3 years old and +. This could be a neck warmer, balaclava, or other tight-fitting clothing covering the nose and mouth. This garment should be made of at least 2 layers of close knit fabric and be large enough to completely cover the nose and mouth.

It is important to follow and respect the traffic signs as well as the instructions of the Public Health in connection with the gatherings.

IMPORTANT! If you have any of the symptoms of COVID-19, you will not be allowed to enter the site.

Before your first visit

  1. Maintain and adjust your equipment so that everything is functional upon your arrival.
  2. Put on your snowsuit at home. When you arrive at the resort, put on your ski boots in the car and leave your winter boots there.
  3. Make sure you have two face coverings: one for outdoors and one for indoors. This measure is mandatory for all guests aged 3 years or older.

Before skiing or snowboarding

PASS AND TICKET BOOKLET HOLDERS

For the moment, no reservation is required to come skiing. However, this may change during the season. In such a case, you will receive a hyperlink by email which you must use to reserve 48 hours in advance.

Ticket booklets: Scan your booklet at the ticket office or at the terminals provided for this purpose.

DAY TICKETS – ALL SKIERS OR SNOWBOARDERS

  1. Plan your visit to the mountain several days in advance.
  2. Book your ticket online and receive it by email.
  3. Scan the bar code on your ticket at the ticket office or at the terminals provided for this purpose.
  4. Ski or snowboard safely either alone or with people who live under your roof.

During your visit ↓

Payment by card is preferred to limit physical contacts when shopping at the resort.

Upon your arrival

You must present your pass, your ticket book or your online purchase to the SSB attendant at the entrance check.

MY CAR, MY SKI CHALET

Parking

Prepare yourself at home. Once at the resort, you will need to store all your equipment in your car.

Bring the following:

  • Warm clothing for all weather conditions
  • Facial tissues, water and snacks for the car

As soon as you leave your vehicle, all guests aged 3 years or older must put on a face covering. It must be worn AT ALL TIMES both indoors and outdoors. Head to the ticket office or terminals, or directly to the trails if you have a season pass.

Tickets

We have four outdoor ticket booths. The attendants can scan your ticket booklet or the ticket you purchased online.

We also have four new terminals:

  • An outdoor terminal attached to the ticket office
  • Two terminals at the entrance to the main chalet, on your right
  • One terminal on the cafeteria level

*We strongly recommend that you use the ticket booths and terminal located at the ticket office.

For skiers only

Ski chalet & heated zones

  • You can now prepare in the main chalet (maximum duration 20 minutes). However, you will need to bring all your personal belongings back to your car.
  • IMPORTANT! If you do not ski, you will not be able to use the chalet.
  • The number of seats will be reduced. Directional markers will be installed on the floor to maintain social distancing at all times. No tables will be available in the red zone.
  • Indoor access is limited. You will be able to warm up for a maximum of 20 minutes.
  • The indoor washroom facilities and six outdoor portable washrooms will be accessible.
  • 3 HEAT ZONES have been installed outside to offer you greater comfort.
  • It is forbidden to eat your lunch or ready-to-go meal indoors.
  • One-way directions will be installed. Guests can enter the chalet from the downstairs entrance and exit at the outdoor terrace.
  • Since lineups are possible, we are asking guests to be patient.
  • Disinfection of the premises is carried out several times a day and adjusted according to the traffic.

Restaurant

  • The restaurant will be open with a reduced ready-to-go menu. You can buy your meal and eat it outdoors.
  • No tables, tents or heated marquees will be installed.
  • A dedicated entrance will be accessible from the outdoor terrace.

 

Rentals

The rental centre will be accessible by online reservation only. Arrive early and plan to dress warmly since you may have to wait outdoors for 15-30 minutes.

Your lift ticket will also be given to you at the rental centre. Please purchase it online at the same time as your equipment rental.

*No personal belongings (e.g., backpacks, lunches, boots) will be allowed indoors.

Boutique and repair shop

The SSB store is closed until January 10. An EXPRESS cabin has been installed outside to provide you with the essentials for skiing. Mittens, socks, balaclavas, hats … will be on sale outside.

The repair shop will operate as usual. The following sanitary rules must be followed: wear your second mask at all times, wash your hands frequently, maintain a social distance of two meters and obey the installed directional markers.

Snow school

Private lessons are offered by reservation only. Please reserve by phone at 450 653-3441 ext. 1.

Ski lifts

It is now allowed to use the ski lifts (chairlifts) at 50% of their capacity for single people, namely:

  • A chairlift for 3 people (lift A and D) can accommodate only one person
  • A chairlift for 4 people (lifts B and C) can accommodate 2, or one person at each end

Ski conveyor lifts must be used alone, except for the double conveyor lift which can be used by an adult and a child living at the same address.

The wearing of a face covering is mandatory in lineups and on the chairlift (age 3 or older). It can be a neck warmer, scarf, hood or any other tight-fitting clothing that covers the nose and mouth.

Lockers

Daily or annual locker rentals will not be available this season.

THINGS TO KEEP IN MIND:

  • The range of activities and services available can change quickly and may differ from one day to the next.
  • Consult our website or Facebook page before coming to the resort.
  • Avoid peak periods, which are Saturdays and Sundays from 10:30 a.m. to 1:30 p.m.
  • It is preferred that you visit us on weekdays and keep your stay to less than three hours.
  • Expect lineups.
  • Arrive earlier than usual so that you have time to get ready in your vehicle.
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