{"id":8122,"date":"2022-10-28T13:21:48","date_gmt":"2022-10-28T13:21:48","guid":{"rendered":"https:\/\/skisaintbruno.ca\/?page_id=8122"},"modified":"2026-02-20T20:38:46","modified_gmt":"2026-02-20T20:38:46","slug":"termes-conditions","status":"publish","type":"page","link":"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/","title":{"rendered":"TERMS &#038; CONDITIONS"},"content":{"rendered":"\t\t\t\r\n<section  class=\"b-pagetitle text-align-left \" data-animation=\"pageTitle\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"offset-md-1 col-md-6 col-lg-5 col-sm-8\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"subtitle\">\r\n\t\t\t\t\t\tT&#038;C\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"title\">\r\n\t\t\t\t\t\tTerms &#038; conditions\t\t\t\t\t<\/h1>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"bg\">\r\n\t\t\t\t\t<video data-video-loop muted preload autoplay loop playsinline webkit-playsinline src=\"\" poster=\"https:\/\/skisaintbruno.s3.ca-central-1.amazonaws.com\/wp-content\/uploads\/2022\/07\/Ski-saint-bruno-FAQ_1920x640.jpg\"><\/video>\r\n\t\t\t<\/div>\r\n\t\r\n\t<div class=\"overlay has-overlay\"><\/div>\r\n<\/section>\r\n\t\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2>Season passes<\/h2>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Guaranteed season program<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Season Guarantee Program<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The purchase of a <\/span><b>2025\u20132026 season pass<\/b><span style=\"font-weight: 400;\"> automatically includes the <\/span><b>Season Guarantee Program<\/b><span style=\"font-weight: 400;\">, which allows the pass holder to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>defer use of the season pass to the 2026\u20132027 season<\/b><span style=\"font-weight: 400;\">, at no additional cost; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>request a credit or a refund<\/b><span style=\"font-weight: 400;\">, subject to the conditions set out below.<\/span><\/li>\n<\/ul>\n<h3><b>Conditions to defer use or request a credit<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The season pass <\/span><b>must not have been collected<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The request must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, no later than <\/span><b>December 1, 2025, at 11:59 p.m.<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Applies to <\/span><b>all types of season passes<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h6 class=\"p1\"><i>* If the pass validity were to change for 2025-2026.<\/i><\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Credit requests \u2013 Season passes<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Credit schedule<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The amount of the credit depends on the <\/span><b>date of the request<\/b><span style=\"font-weight: 400;\"> and <\/span><b>whether the pass has been collected or used<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Date of request<\/b><\/td>\n<td><b>Credit if not collected \/ collected in fall (2025)<\/b><\/td>\n<td><b>Credit if collected in spring (2025, before 2025\u20132026 opening)<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Before December 1, 2025<\/span><\/td>\n<td><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">75%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">December 1 to December 25, 2025<\/span><\/td>\n<td><span style=\"font-weight: 400;\">75%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">55%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">December 26 to January 1, 2026<\/span><\/td>\n<td><span style=\"font-weight: 400;\">55%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">35%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">January 2 to January 31, 2026<\/span><\/td>\n<td><span style=\"font-weight: 400;\">35%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">15%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">February 1 to February 28, 2026<\/span><\/td>\n<td><span style=\"font-weight: 400;\">15%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">After March 1, 2026<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3><b>Explanatory note<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The term <\/span><b>\u201cspring\u201d<\/b><span style=\"font-weight: 400;\"> refers to the period during which the season pass may be collected <\/span><b>in advance, in spring 2025<\/b><span style=\"font-weight: 400;\">, prior to the official opening of the <\/span><b>2025\u20132026 season<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the season pass has already been collected and used, the credit is calculated <\/span><b>on a prorated basis<\/b><span style=\"font-weight: 400;\">, according to the number of ski days delivered.<\/span><\/p>\n<h3><b>Processing terms<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A fixed <\/span><b>$40 administrative fee<\/b><span style=\"font-weight: 400;\"> applies <\/span><b>per season pass<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Credits are calculated <\/span><b>on a prorated basis<\/b><span style=\"font-weight: 400;\">, based on the number of ski days delivered <\/span><b>between December 1, 2025 and April 30, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The credit or refund is calculated <\/span><b>as of the date the season pass card is returned<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> The card must be returned to <\/span><b>Customer Service<\/b><span style=\"font-weight: 400;\"> and handed to a designated staff member.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Credits are issued in the form of a <\/span><b>store credit, with no expiration date<\/b><span style=\"font-weight: 400;\">, usable throughout Ski Saint-Bruno, <\/span><b>excluding food services and the online store<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>Refunds and credits<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No refund will be issued after March 1, 2026.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any refund or credit is calculated in accordance with the <\/span><b>credit schedule above<\/b><span style=\"font-weight: 400;\"> and the <\/span><b>processing terms<\/b><span style=\"font-weight: 400;\"> set out herein.<\/span><\/li>\n<\/ul>\n<h3><b>Force majeure and policy changes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Schedules, prices, and policies may be modified <\/span><b>for future purchases only<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> In the event of a closure due to <\/span><b>force majeure<\/b><span style=\"font-weight: 400;\">, the <\/span><b>credit or refund schedule above shall apply<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Lost or stolen passes<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">If a pass is lost or stolen, a one-time reprint can be done for $40 (taxes included).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<p style=\"text-align: center;\"><strong><button style=\"text-align: center; background-color: #69b42e; color: white; padding: 15px; font-size: 18px; border-radius: 50px;\"><a style=\"color: white; font-weight: bold; text-decoration: none;\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfQtGpl5uUWFcAbxtboObVIsZHRb8VhnJxeIH7QYvv3Ib-xXA\/viewform\" target=\"_blank\" rel=\"noopener\">Credit \/ Refund request<\/a><\/button><\/strong><\/p>\n<p style=\"text-align: center;\"><em>Please note that no requests will be processed after April 1, 2025<\/em><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h3><b>Ticket validity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The ticket is valid <\/span><b>only on the date selected at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Final sale and exceptions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All purchases are considered <\/span><b>final sales<\/b><span style=\"font-weight: 400;\">. No exchange, credit, rescheduling, or refund will be granted, <\/span><b>except as provided for under the Consumer Protection Act (CPA, CQLR c. P-40.1)<\/b><span style=\"font-weight: 400;\"> or in the event of cancellation by Ski Saint-Bruno.<\/span><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Credit or refund<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Credit or refund \u2013 Accepted cases<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit, replacement ticket, or refund<\/b><span style=\"font-weight: 400;\"> may be granted <\/span><b>only<\/b><span style=\"font-weight: 400;\"> in the following situations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Complete closure of the mountain<\/b><span style=\"font-weight: 400;\"> due to weather conditions, operational reasons, or force majeure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Injury or medical condition<\/b><span style=\"font-weight: 400;\"> preventing participation in the activity, upon presentation of a <\/span><b>medical certificate<\/b><span style=\"font-weight: 400;\"> specifying the date, nature of the injury, and the recommended duration of the activity restriction.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable, <\/span><b>no later than 24 hours before the ticket date<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Terms and conditions<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A fixed <\/span><b>$5 processing fee<\/b><span style=\"font-weight: 400;\"> (taxes included) applies to any refund, to cover administrative costs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the case of a credit, a <\/span><b>replacement ticket of equivalent value<\/b><span style=\"font-weight: 400;\"> will be issued, valid <\/span><b>until March 15, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All requests are <\/span><b>subject to approval by Ski Saint-Bruno<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>Special conditions<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Snow conditions \u2013 Ticket guarantee:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">A guest who chooses to end their visit <\/span><b>within 30 minutes of activating their ticket<\/b><span style=\"font-weight: 400;\"> may obtain, at Customer Service, an <\/span><b>equivalent replacement ticket<\/b><span style=\"font-weight: 400;\"> valid until <\/span><b>March 15, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This measure is offered <\/span><b>on an exceptional basis and subject to availability<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Guaranteed sliding conditions or ticket issued<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><b><br \/>\n<\/b><span style=\"font-weight: 400;\">A guest who chooses to end their visit <\/span><b>within 30 minutes of activating their ticket<\/b><span style=\"font-weight: 400;\"> may obtain, at Customer Service, an <\/span><b>equivalent replacement ticket<\/b><span style=\"font-weight: 400;\"> valid until <\/span><b>March 15, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This measure is offered <\/span><b>on an exceptional basis and subject to availability<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Accompaniment of people with reduced mobility<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Upon the purchase of a regular ticket by a person with a <\/span><b>recognized functional limitation<\/b><span style=\"font-weight: 400;\">, one <\/span><b>equivalent complimentary ticket<\/b><span style=\"font-weight: 400;\"> will be issued to their companion, upon presentation of appropriate proof (e.g. CATL card or equivalent documentation)<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Discount on membership upon presentation of your day ticket <\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"283\" data-end=\"472\">The value of a day ticket is applicable on the <strong>same day and on site only<\/strong> when purchasing a regular-price season pass, in the name of the pass holder.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Force majeure and policy changes<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Schedules, prices, and policies may be modified <\/span><b>for future purchases only<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In the event of a closure due to force majeure, the <\/span><b>refund or credit conditions set out above shall apply<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<p><b>TICKET BOOKLET POLICY<\/b><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Validity and use<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tickets issued as part of a booklet are valid <\/span><b>only for the season in which they are purchased<\/b><span style=\"font-weight: 400;\">. They are <\/span><b>non-refundable, non-exchangeable, non-transferable, and non-redeemable for cash<\/b><span style=\"font-weight: 400;\">, except in the cases provided for under the <\/span><b>Consumer Protection Act (CPA, CQLR c. P-40.1)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The value of unused tickets may be applied as a <\/span><b>credit<\/b><span style=\"font-weight: 400;\">, according to one of the three options selected by the customer.<\/span><\/p>\n<h3><b>Option 1 \u2013 Credit toward the purchase of a new booklet<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The value of unused tickets may be applied toward the purchase of a new booklet for the following season.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This credit is <\/span><b>not valid on online promotions<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No administrative fees apply to booklets purchased for the <\/span><b>2024\u20132025 season or earlier<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For booklets purchased in <\/span><b>2025\u20132026<\/b><span style=\"font-weight: 400;\">, a fixed <\/span><b>$5 fee per ticket<\/b><span style=\"font-weight: 400;\"> will be charged to cover processing costs related to the exchange.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tickets issued in the new booklet are considered <\/span><b>replacement tickets<\/b><span style=\"font-weight: 400;\"> and are valid <\/span><b>until March 15, 2027<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Option 2 \u2013 Credit toward the purchase of a season pass<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The value of unused tickets may be applied, as a <\/span><b>discount<\/b><span style=\"font-weight: 400;\">, toward the purchase of a season pass at the regular price for the current season or the following season.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This discount is applicable <\/span><b>in person only<\/b><span style=\"font-weight: 400;\">, at the Ski Saint-Bruno point of sale.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No administrative fees apply.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only <\/span><b>one credit may be applied per season pass<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This credit is considered a <\/span><b>commercial discount (and not a monetary credit)<\/b><span style=\"font-weight: 400;\"> and, as such, is valid <\/span><b>only until the end of the following season<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Option 3 \u2013 Credit toward the purchase of a daily ticket<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The value of one unused ticket may be applied toward the purchase of a daily ticket at the regular price.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only <\/span><b>one ticket may be applied per daily ticket purchased<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This offer does <\/span><b>not apply to promotional rates<\/b><span style=\"font-weight: 400;\"> and is <\/span><b>not cumulative<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid <\/span><b>in person only<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This credit is considered a <\/span><b>replacement ticket<\/b><span style=\"font-weight: 400;\"> and must be used <\/span><b>no later than March 15, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Flexibility \u2013 Age group<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The value of a ticket may be applied toward the purchase of another ticket, regardless of the original age group.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the applied ticket is of <\/span><b>lower value<\/b><span style=\"font-weight: 400;\"> than the desired ticket, the difference must be paid by the customer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the applied ticket is of <\/span><b>higher value<\/b><span style=\"font-weight: 400;\">, no compensation will be issued for the difference.<\/span><\/li>\n<\/ul>\n<p><b>Example:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> An adult ticket may be used for a child aged 6 to 12, with no refund for the difference.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> A child ticket may be applied toward the purchase of an adult ticket, subject to payment of the price difference.<\/span><\/p>\n<h3><b>Validity of credits<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Credits issued in the form of <\/span><b>replacement tickets<\/b><span style=\"font-weight: 400;\"> must be used <\/span><b>no later than March 15, 2026<\/b><span style=\"font-weight: 400;\"> (end of season).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Monetary credits<\/b><span style=\"font-weight: 400;\"> have <\/span><b>no expiration date<\/b><span style=\"font-weight: 400;\">, in accordance with the <\/span><b>Consumer Protection Act (CPA, CQLR c. P-40.1)<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>Policy amendments<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ski Saint-Bruno reserves the right to amend this policy, <\/span><b>for future purchases only<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2>Equipment rental<\/h2>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Agreement<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Rental validity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The rental is valid <\/span><b>only for the date and time period selected at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rented equipment must be returned <\/span><b>by the scheduled date and time<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Additional fees apply for any excess rental period.<\/span><\/p>\n<h3><b>Responsibility and use<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The customer agrees to use the equipment responsibly, to return it in good condition, and <\/span><b>not to lend it to any third party<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Equipment is adjusted based on the information provided by the customer (weight, height, skill level, and experience).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use of rented equipment is <\/span><b>prohibited in terrain parks<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fees may be charged in the event of <\/span><b>loss, theft, or damage<\/b><span style=\"font-weight: 400;\"> to the equipment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bindings and mechanisms are adjusted in accordance with safety standards; however, they <\/span><b>cannot entirely eliminate the risk of injury<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Participation in snow sports involves <\/span><b>inherent risks<\/b><span style=\"font-weight: 400;\">. Ski Saint-Bruno undertakes to inform its customers of these risks and to fulfill its responsibilities <\/span><b>in accordance with the Consumer Protection Act<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Credit or refund<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Credit or refund \u2013 Accepted cases<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit, replacement ticket, or refund<\/b><span style=\"font-weight: 400;\"> may be granted <\/span><b>only<\/b><span style=\"font-weight: 400;\"> in the following situations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Complete closure of the mountain<\/b><span style=\"font-weight: 400;\"> due to weather conditions, operational reasons, or force majeure;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Injury or medical condition<\/b><span style=\"font-weight: 400;\"> preventing participation in the activity, upon presentation of a <\/span><b>medical certificate<\/b><span style=\"font-weight: 400;\"> specifying the date, nature of the injury, and the recommended duration of the activity restriction.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable, <\/span><b>no later than 24 hours before the rental date<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Terms and conditions<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A fixed <\/span><b>$5 processing fee<\/b><span style=\"font-weight: 400;\"> (taxes included) applies to any refund.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of a credit, a <\/span><b>replacement ticket of equivalent value<\/b><span style=\"font-weight: 400;\"> will be issued, valid <\/span><b>until March 15, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All requests are <\/span><b>subject to approval by Ski Saint-Bruno<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Force majeure and policy changes<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Rental rates, hours of operation, and rental policies may be modified <\/span><b>for future rentals only<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> In the event of a closure due to force majeure, the <\/span><b>refund or credit conditions set out above shall apply<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2>Snow school<\/h2>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Acknowledgement and acceptance of risks<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Acceptance of risks<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the context of ski and snowboard courses provided by the Snow Sports School of <\/span><b>Domaine du Ski Mont-Bruno Inc.<\/b><span style=\"font-weight: 400;\"> (hereinafter \u201cSki Saint-Bruno\u201d), the participant \u2014 or their parent, guardian, or responsible party \u2014 acknowledges and agrees that:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the practice of skiing and snowboarding involves <\/span><b>inherent risks and dangers<\/b><span style=\"font-weight: 400;\">, regardless of the level of instructor supervision or the participant\u2019s skill level;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">these risks are an <\/span><b>integral part of the activity<\/b><span style=\"font-weight: 400;\"> and are assumed by the participant in the normal practice of the sport;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ski Saint-Bruno informs its clients of these risks and <\/span><b>remains responsible in accordance with the Consumer Protection Act (CPA, CQLR c. P-40.1)<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Responsibility of the student \/ participant<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The student or participant must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">follow the instructions provided by the instructor;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">comply with posted signage, resort rules, and the mountain code of conduct;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">use appropriate and safe equipment;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">wear a helmet (<\/span><b>mandatory in terrain parks<\/b><span style=\"font-weight: 400;\">).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Responsibility of the participant or parent \/ guardian \/ responsible party<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The participant, parent, guardian, or responsible party undertakes to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ensure that the equipment used is appropriate, safe, and in good working condition;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">regularly check the equipment to ensure proper functioning;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">disclose to Ski Saint-Bruno, including the Snow Sports School team and the designated instructor, <\/span><b>any pre-existing medical condition<\/b><span style=\"font-weight: 400;\"> that may affect the safe practice of skiing or snowboarding;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">accompany the child or participant in accordance with school directives (e.g. <\/span><i><span style=\"font-weight: 400;\">Go Bambin<\/span><\/i><span style=\"font-weight: 400;\"> programs).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Supervision<\/b><\/h3>\n<h4><b>Mountain lessons \u2013 terrain size and visual contact<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Skiing and snowboarding take place over a <\/span><b>large and open area<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> As a result, the designated instructor may not always be in close physical proximity to the participant and may not be able to maintain <\/span><b>continuous visual contact at all times<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><b>Group lessons<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In courses involving multiple participants:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the instructor\u2019s attention is shared among the group and cannot be focused exclusively on one individual at all times;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for participants aged <\/span><b>8 and over<\/b><span style=\"font-weight: 400;\">, the use of ski lifts may require the participant to ride <\/span><b>without the instructor in the same chairlift<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>Acceptance of the policy<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">By completing the registration, the participant \u2014 or their parent, guardian, or responsible party \u2014 declares that they have <\/span><b>read, understood, and accepted<\/b><span style=\"font-weight: 400;\"> this policy and the terms and conditions set out above.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Reservation policy<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Reservations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You may book a <\/span><b>private lesson or an \u00c9volution \u00e0 la carte course<\/b><span style=\"font-weight: 400;\"> up to <\/span><b>7 days in advance<\/b><span style=\"font-weight: 400;\">, by phone at <\/span><b>450-653-3441, extension 1<\/b><span style=\"font-weight: 400;\">, or directly at the <\/span><b>Customer Service counter<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Payment<\/b><\/h3>\n<p><b>Full payment is required at the time of booking<\/b><span style=\"font-weight: 400;\">, in accordance with the <\/span><b>Consumer Protection Act (CPA)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of cancellation by Ski Saint-Bruno (e.g. mountain closure or force majeure), the amount paid will be <\/span><b>refunded or converted into an equivalent credit<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of cancellation by the customer, <\/span><b>applicable fees are governed by the cancellation policy in effect<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Arrival for your course<\/b><\/h3>\n<h4><b>Private courses without equipment rental<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">On the day of your course, you must report to the <\/span><b>Customer Service counter at least 30 minutes before<\/b><span style=\"font-weight: 400;\"> the scheduled start time.<\/span><\/p>\n<h4><b>\u00c9volution and private courses with equipment rental<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">If you have reserved equipment, you must report <\/span><b>directly to the Rental counter at least 60 minutes before<\/b><span style=\"font-weight: 400;\"> the start of your course.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Please allow additional time during peak periods.<\/span><\/p>\n<h3><b>Course delivery<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Courses <\/span><b>start and end at the scheduled time<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In the event of late arrival by the participant, <\/span><b>no credit or time extension will be granted<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>POLICY \u2013 PRIVATE \/ SEMI-PRIVATE \/ \u00c9VOLUTION \u00c0 LA CARTE COURSES<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>1. Notice of absence or cancellation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You must notify us <\/span><b>at least 48 hours in advance<\/b><span style=\"font-weight: 400;\">, either via the link provided in your confirmation email or by phone at <\/span><b>450-653-3441, extension 482<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If notice is <\/span><b>not provided within this timeframe<\/b><span style=\"font-weight: 400;\">, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, and <\/span><b>no rescheduling, credit, or refund<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/p>\n<h3><b>2. Reservation modification<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any reservation modification is subject to a <\/span><b>$40 administrative fee<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All modifications must be made <\/span><b>exclusively through official channels<\/b><span style=\"font-weight: 400;\"> (confirmation email link or telephone).<\/span><\/p>\n<h2><b>PURCHASE POLICY \u2013 SPECIALISED COURSES (Single Sessions)<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">(Private \/ Semi-Private \/ \u00c9volution \u00e0 la carte)<\/span><\/i><\/p>\n<h3><b>Validity and registration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Specialised courses are valid <\/span><b>only on the date and time agreed upon at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Registration is confirmed <\/span><b>only once full payment has been received<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As places are limited, registrations are processed on a <\/span><b>first-come, first-served<\/b><span style=\"font-weight: 400;\"> basis.<\/span><\/p>\n<h3><b>Participant absence or late arrival<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Courses <\/span><b>start and end at the scheduled time<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of late arrival, <\/span><b>lost time cannot be made up or compensated<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a participant\u2019s absence, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, <\/span><b>non-refundable<\/b><span style=\"font-weight: 400;\">, and <\/span><b>non-reschedulable<\/b><span style=\"font-weight: 400;\">, <\/span><b>except as provided in the \u201cCancellation and refund\u201d section below<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Notice of absence or cancellation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You must notify us <\/span><b>at least 48 hours in advance<\/b><span style=\"font-weight: 400;\">, either via the link provided in your confirmation email or by phone at <\/span><b>450-653-3441, extension 482<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><b>valid notice<\/b><span style=\"font-weight: 400;\"> and for <\/span><b>medical reasons or force majeure<\/b><span style=\"font-weight: 400;\">, a <\/span><b>credit or rescheduling<\/b><span style=\"font-weight: 400;\"> may be granted, upon presentation of supporting documentation if required.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without notice within this timeframe, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, and <\/span><b>no rescheduling, credit, or refund<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/p>\n<h3><b>Reservation modification<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any reservation modification is subject to a <\/span><b>$40 administrative fee<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All modifications must be made <\/span><b>exclusively through official channels<\/b><span style=\"font-weight: 400;\"> (confirmation email link or telephone).<\/span><\/p>\n<h3><b>Extreme weather conditions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>extreme weather conditions or force majeure<\/b><span style=\"font-weight: 400;\"> affecting the resort, the specialised course will be <\/span><b>rescheduled to a later date<\/b><span style=\"font-weight: 400;\">, subject to availability.<\/span><\/p>\n<h3><b>Cancellation and refund<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit or refund<\/b><span style=\"font-weight: 400;\"> may be granted if <\/span><b>all<\/b><span style=\"font-weight: 400;\"> of the following conditions are met:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the request is submitted <\/span><b>at least 48 hours before the course<\/b><span style=\"font-weight: 400;\">;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the reason is <\/span><b>medical or force majeure<\/b><span style=\"font-weight: 400;\">, with supporting documentation if required.<\/span><\/li>\n<\/ul>\n<h3><b>Procedure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>PURCHASE POLICY \u2013 GROUP COURSES<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Validity and registration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Group courses are valid <\/span><b>only on the dates and times agreed upon at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Registration is confirmed <\/span><b>only once full payment has been received<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As places are limited, registrations are processed on a <\/span><b>first-come, first-served<\/b><span style=\"font-weight: 400;\"> basis, while respecting the <\/span><b>priority list for students re-enrolling for another season at Ski Saint-Bruno<\/b><span style=\"font-weight: 400;\">.<\/span><b>Participant absence or late arrival<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Courses <\/span><b>start and end at the scheduled time<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of late arrival, <\/span><b>lost time cannot be made up or compensated<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a participant\u2019s absence, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, and <\/span><b>no refund or rescheduling<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/p>\n<h3><b>Extreme weather conditions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>extreme weather conditions or force majeure<\/b><span style=\"font-weight: 400;\"> affecting the resort, group courses will be <\/span><b>rescheduled and delivered in the weeks following the originally scheduled program end date(s)<\/b><span style=\"font-weight: 400;\">, subject to availability.<\/span><\/p>\n<h3><b>Cancellation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>injury or force majeure affecting the participant<\/b><span style=\"font-weight: 400;\">, a credit or refund may be granted under certain conditions (see <\/span><b>\u201cRefund or credit\u201d<\/b><span style=\"font-weight: 400;\"> section below).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reasons invoked must be <\/span><b>confirmed by the management of the Snow Sports School<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Refund or credit<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit or refund<\/b><span style=\"font-weight: 400;\"> may be granted under the following conditions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No course has been attended<\/b><span style=\"font-weight: 400;\">, and:<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the request is submitted <\/span><b>before December 29, 2025<\/b><span style=\"font-weight: 400;\"> \u2192 <\/span><b>100% refund or credit<\/b><span style=\"font-weight: 400;\"> (less a <\/span><b>$40 processing fee<\/b><span style=\"font-weight: 400;\"> if the request is voluntary);<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the request is submitted <\/span><b>after December 29, 2025 and before the first course<\/b><span style=\"font-weight: 400;\"> \u2192 <\/span><b>100% refund or credit<\/b><span style=\"font-weight: 400;\">, <\/span><b>medical or force majeure reasons only<\/b><span style=\"font-weight: 400;\"> (supporting documentation required).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If a program has been <\/span><b>partially attended<\/b><span style=\"font-weight: 400;\">, a prorated calculation applies, based on the <\/span><b>pre-tax value<\/b><span style=\"font-weight: 400;\">, as follows:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Number of courses attended<\/b><\/td>\n<td><b>Refund granted<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">0 (before December 29, 2025)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">0 (after December 29, 2025, before first course)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">100% (medical \/ force majeure)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">5\/6 (medical \/ force majeure)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4\/6 (medical \/ force majeure)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">3 or more<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Not applicable<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>Procedure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable.<\/span><\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>PURCHASE POLICY \u2013 PERSONALISED COURSES<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Validity and modifications<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Personalised courses are valid <\/span><b>only on the dates and times agreed upon at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only <\/span><b>one schedule change per package<\/b><span style=\"font-weight: 400;\"> is permitted, regardless of the number of participants, provided the request is sent by email to <\/span><b>cours.perso@skisaintbruno.ca<\/b><span style=\"font-weight: 400;\"> at least <\/span><b>48 business hours<\/b><span style=\"font-weight: 400;\"> (Monday to Friday, excluding statutory holidays) <\/span><b>before the course<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After this deadline, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, and no refund or rescheduling will be granted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A <\/span><b>$40 administrative fee<\/b><span style=\"font-weight: 400;\"> applies to any voluntary reservation modification or refund request <\/span><b>not related to force majeure or a substantiated medical condition<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Cancellation due to weather or force majeure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>extreme weather conditions or force majeure<\/b><span style=\"font-weight: 400;\"> affecting the resort, the course may be <\/span><b>rescheduled and delivered at the end of the program<\/b><span style=\"font-weight: 400;\">, subject to availability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>injury or force majeure affecting the participant<\/b><span style=\"font-weight: 400;\">, a credit or refund may be granted under certain conditions (see <\/span><b>\u201cRefund or credit\u201d<\/b><span style=\"font-weight: 400;\"> section below).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reasons invoked must be <\/span><b>confirmed by the management of the Snow Sports School<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Refund or credit<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit or refund<\/b><span style=\"font-weight: 400;\"> may be granted if <\/span><b>all<\/b><span style=\"font-weight: 400;\"> of the following conditions are met:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">no course has been completed;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the request is submitted <\/span><b>at least 48 hours before the first course<\/b><span style=\"font-weight: 400;\">;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the reason is <\/span><b>medical or force majeure<\/b><span style=\"font-weight: 400;\">, with supporting documentation if required.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If a package has been <\/span><b>partially used<\/b><span style=\"font-weight: 400;\">, a prorated calculation applies, based on the <\/span><b>pre-tax value<\/b><span style=\"font-weight: 400;\">, as follows:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Number of courses completed<\/b><\/td>\n<td><b>Refund or credit granted<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">5\/6 of the package value<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4\/6 of the package value<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">3 or more<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Not applicable<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>Procedure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable.<\/span><\/p>\n<h3><b>Instructor replacement<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of an instructor\u2019s resignation or injury <\/span><b>recognized by the CNESST<\/b><span style=\"font-weight: 400;\">, Ski Saint-Bruno will arrange for a replacement <\/span><b>subject to remaining availability<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>\u00c9VOLUTION PACKAGE POLICY <\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Validity and registration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u00c9volution packages include <\/span><b>three (3) instructor-led courses<\/b><span style=\"font-weight: 400;\">, booked in advance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They are valid <\/span><b>only on the dates and times agreed upon when the courses are scheduled<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The package is <\/span><b>issued in the participant\u2019s name<\/b><span style=\"font-weight: 400;\">, is <\/span><b>non-transferable<\/b><span style=\"font-weight: 400;\">, and <\/span><b>may not be shared among multiple participants<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All three courses must be used <\/span><b>within the same 2025\u20132026 winter season<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any unused courses after this date are <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, with <\/span><b>no rescheduling, credit, or refund<\/b><span style=\"font-weight: 400;\">, <\/span><b>except in the event of an inability to deliver the service on the part of Ski Saint-Bruno<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Registration is confirmed <\/span><b>only once full payment has been received<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As places are limited, registrations are processed on a <\/span><b>first-come, first-served<\/b><span style=\"font-weight: 400;\"> basis.<\/span><\/p>\n<h3><b>Special clause \u2013 Purchases made before December 20, 2025<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For any purchase of an <\/span><b>\u00c9volution 1-2-3 or 4-5-6 package<\/b><span style=\"font-weight: 400;\"> made <\/span><b>before December 20, 2025<\/b><span style=\"font-weight: 400;\">, the <\/span><b>first course must be booked and completed by January 7, 2026<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the participant was unable to secure an available date before January 7 due to demand levels or availability offered by Ski Saint-Bruno, an <\/span><b>automatic extension until January 11, 2026<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/p>\n<h3><b>Arrival and equipment<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Participants must report to the <\/span><b>Rental counter at least 60 minutes before<\/b><span style=\"font-weight: 400;\"> the scheduled course time<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> (please allow additional time during peak periods).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Courses <\/span><b>start and end at the scheduled time<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Notice of absence or cancellation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You must notify us <\/span><b>at least 48 hours in advance<\/b><span style=\"font-weight: 400;\">, either via the link provided in your confirmation email or by phone at <\/span><b>450-653-3441, extension 482<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><b>valid notice<\/b><span style=\"font-weight: 400;\"> and for <\/span><b>medical reasons or force majeure<\/b><span style=\"font-weight: 400;\">, a <\/span><b>credit or rescheduling<\/b><span style=\"font-weight: 400;\"> may be granted, upon presentation of supporting documentation if required.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If notice is <\/span><b>not provided within this timeframe<\/b><span style=\"font-weight: 400;\">, the course is considered <\/span><b>forfeited<\/b><span style=\"font-weight: 400;\">, and <\/span><b>no rescheduling, credit, or refund<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/p>\n<h3><b>Reservation modification<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any reservation modification is subject to a <\/span><b>$40 administrative fee<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All modifications must be made <\/span><b>exclusively through official channels<\/b><span style=\"font-weight: 400;\"> (confirmation email link or telephone).<\/span><\/p>\n<h3><b>Extreme weather conditions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>extreme weather conditions or force majeure<\/b><span style=\"font-weight: 400;\"> affecting the resort, the \u00c9volution course will be <\/span><b>rescheduled to a later date<\/b><span style=\"font-weight: 400;\">, subject to availability.<\/span><\/p>\n<h3><b>Cancellation and refund<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A <\/span><b>credit or refund<\/b><span style=\"font-weight: 400;\"> may be granted if <\/span><b>all<\/b><span style=\"font-weight: 400;\"> of the following conditions are met:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>no course has been completed<\/b><span style=\"font-weight: 400;\">;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the request is submitted <\/span><b>at least 48 hours before the first course<\/b><span style=\"font-weight: 400;\">;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the reason is <\/span><b>medical or force majeure<\/b><span style=\"font-weight: 400;\">, with supporting documentation if required.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the package has been <\/span><b>partially used<\/b><span style=\"font-weight: 400;\">, a prorated calculation applies, based on the <\/span><b>pre-tax value<\/b><span style=\"font-weight: 400;\">, as follows:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Number of courses completed<\/b><\/td>\n<td><b>Refund granted<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">2\/3 (medical \/ force majeure)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">1\/3 (medical \/ force majeure)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">3<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Not applicable<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>Procedure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All requests must be submitted <\/span><b>via the online cancellation form<\/b><span style=\"font-weight: 400;\">, with supporting documentation where applicable.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>GO BAMBIN WORKSHOP<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Overview<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Go Bambin workshop is designed for young children who are discovering skiing or snowboarding in a <\/span><b>safe and age-appropriate environment<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Specifications<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Age requirement:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> The child must be <\/span><b>between 3 and 5 years of age<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Parent presence:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">A parent <\/span><b>must accompany the child on the slope at all times<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The accompanying parent must wear <\/span><b>snow boots<\/b><span style=\"font-weight: 400;\"> (<\/span><b>ski boots are not permitted<\/b><span style=\"font-weight: 400;\">).<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lesson location:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Workshops take place <\/span><b>exclusively in the Fantaski Park<\/b><span style=\"font-weight: 400;\"> (magic carpet area, lower mountain).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Safety guidelines:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">A parent wearing snow boots <\/span><b>may not use ski lifts<\/b><span style=\"font-weight: 400;\"> and must move <\/span><b>on foot within the designated area<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>Course content:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Workshops are <\/span><b>identical each week<\/b><span style=\"font-weight: 400;\"> and <\/span><b>do not include progressive skill development<\/b><span style=\"font-weight: 400;\"> from one session to the next.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Instructor Training Policy \u2013 Initiator and Level 1-2-3-4<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Registration and access to training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It is the participant\u2019s responsibility to provide <\/span><b>valid and complete information<\/b><span style=\"font-weight: 400;\"> so that <\/span><b>PESG<\/b><span style=\"font-weight: 400;\"> can grant access to the online training.<\/span><\/p>\n<p><b>Required information:<\/b><span style=\"font-weight: 400;\"> participant\u2019s email address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>online training must be completed<\/b><span style=\"font-weight: 400;\"> prior to participation in the in-person training.<\/span><\/p>\n<p><b>Registration process<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Registrations may be completed <\/span><b>online, by phone, or at the Customer Service counter<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">As places are limited, registrations are processed on a <\/span><b>first-come, first-served<\/b><span style=\"font-weight: 400;\"> basis.<\/span><\/p>\n<h3><b>One-day training sessions<\/b><\/h3>\n<p><b>Full payment is required at the time of registration<\/b><span style=\"font-weight: 400;\">, in accordance with the <\/span><b>Consumer Protection Act (CPA)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Credit and refund<\/b><\/h3>\n<h4><b>Cancellation by Ski Saint-Bruno<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">If a training session is cancelled by Ski Saint-Bruno (e.g. closure, force majeure, insufficient number of participants), the participant will be offered an <\/span><b>equivalent credit or a full refund<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><b>Cancellation by the participant<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If cancellation is submitted <\/span><b>at least 48 hours before<\/b><span style=\"font-weight: 400;\"> the start of the training, an <\/span><b>equivalent credit<\/b><span style=\"font-weight: 400;\">, less a <\/span><b>$10 processing fee<\/b><span style=\"font-weight: 400;\">, will be issued.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If cancellation is submitted <\/span><b>less than 48 hours before<\/b><span style=\"font-weight: 400;\"> the start of the training, <\/span><b>no credit or refund<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/li>\n<\/ul>\n<h4><b>No-show without notice<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">No credit or refund will be granted.<\/span><\/p>\n<h3><b>Post-employment credit for instructors<\/b><\/h3>\n<p><b><i>(Internal program \u2013 not published)<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Participants who have completed <\/span><b>two (2) full seasons of employment<\/b><span style=\"font-weight: 400;\"> as instructors at Ski Saint-Bruno and who have fulfilled their <\/span><b>full service commitment<\/b><span style=\"font-weight: 400;\"> will receive a <\/span><b>credit equivalent to the amount paid (before taxes)<\/b><span style=\"font-weight: 400;\"> for the <\/span><i><span style=\"font-weight: 400;\">Instructor\u2013Initiator<\/span><\/i><span style=\"font-weight: 400;\"> training completed at Ski Saint-Bruno.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This credit is applied <\/span><b>exclusively to the participant\u2019s internal file<\/b><span style=\"font-weight: 400;\"> and may be used <\/span><b>only<\/b><span style=\"font-weight: 400;\"> for products or services designated by Ski Saint-Bruno, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">advanced training offered by the Snow Sports School;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">internal development or upgrading programs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">regular season passes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">daily tickets or ticket booklets.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This credit is <\/span><b>non-refundable, non-redeemable for cash, and non-transferable<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><b><i>\ud83d\udd39 Internal note (to be retained in the master document \u2013 not published)<\/i><\/b><\/h4>\n<p><i><span style=\"font-weight: 400;\">This credit constitutes a <\/span><\/i><b><i>post-employment discretionary benefit<\/i><\/b><i><span style=\"font-weight: 400;\">, offered as recognition.<\/span><\/i><i><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/i><i><span style=\"font-weight: 400;\"> It does <\/span><\/i><b><i>not<\/i><\/b><i><span style=\"font-weight: 400;\"> create any obligation for monetary reimbursement by Ski Saint-Bruno, in accordance with the <\/span><\/i><b><i>Consumer Protection Act (CPA, CQLR c. P-40.1)<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">Management reserves the right to <\/span><\/i><b><i>determine or modify the list of eligible products at any time<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">The CPA provides that, in certain cases, a credit granted in lieu of a refund may be assimilated to a monetary refund unless expressly provided otherwise by law (sections <\/span><\/i><b><i>187.1 et seq.<\/i><\/b><i><span style=\"font-weight: 400;\">).<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">In the present case, the post-employment credit is a <\/span><\/i><b><i>discretionary HR benefit<\/i><\/b><i><span style=\"font-weight: 400;\">, not a consumer refund or a prepaid card within the meaning of the CPA.<\/span><\/i><i><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/i><i><span style=\"font-weight: 400;\"> It therefore <\/span><\/i><b><i>does not give rise to any obligation of monetary reimbursement<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><b><i>Legal references:<\/i><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Section 187.1 CPA \u2013 contracts providing for refunds must comply with refund rules (e.g. 10-day timeline).<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Sections 189 to 190 CPA \u2013 distinction between refund obligations and prepaid cards (non-expiring, cash-redeemable).<\/span><\/i><\/li>\n<\/ul>\n<p><i><\/i><b><i>Result:<\/i><\/b><b><i><br \/>\n<\/i><\/b><i><span style=\"font-weight: 400;\">Ski Saint-Bruno may legitimately restrict the use of this credit to designated internal products, without risk of the credit being claimed in cash.<\/span><\/i><\/p>\n<h3><b>Registration and access to training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It is the participant\u2019s responsibility to provide <\/span><b>valid and complete information<\/b><span style=\"font-weight: 400;\"> so that Ski Saint-Bruno can provide access to the required reference materials.<\/span><\/p>\n<p><b>Required information:<\/b><span style=\"font-weight: 400;\"> participant\u2019s email address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>reference reading must be completed<\/b><span style=\"font-weight: 400;\"> prior to participation in the in-person training.<\/span><\/p>\n<h3><b>Registration process<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Registrations may be completed <\/span><b>online, by phone, or at the Customer Service counter<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">As places are limited, registrations are processed on a <\/span><b>first-come, first-served<\/b><span style=\"font-weight: 400;\"> basis.<\/span><\/p>\n<h3><b>Payment terms<\/b><\/h3>\n<p><b>Full payment is required at the time of registration<\/b><span style=\"font-weight: 400;\"> to confirm the reservation of the participant\u2019s place.<\/span><\/p>\n<h3><b>Credit and refund<\/b><\/h3>\n<h4><b>Cancellation by Ski Saint-Bruno<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">If a training session is cancelled by Ski Saint-Bruno (e.g. closure, force majeure, insufficient number of participants), the participant will be offered an <\/span><b>equivalent credit or a full refund<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><b>Cancellation by the participant<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If cancellation is submitted <\/span><b>at least 7 days before<\/b><span style=\"font-weight: 400;\"> the start of the training, an <\/span><b>equivalent credit<\/b><span style=\"font-weight: 400;\">, less a <\/span><b>$40 processing fee<\/b><span style=\"font-weight: 400;\">, will be issued.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If cancellation is submitted <\/span><b>less than 7 days before<\/b><span style=\"font-weight: 400;\"> the start of the training, <\/span><b>no credit or refund<\/b><span style=\"font-weight: 400;\"> will be granted.<\/span><\/li>\n<\/ul>\n<h4><b>No-show without notice<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">No credit or refund will be granted.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<p style=\"text-align: center;\"><strong><button style=\"text-align: center; background-color: #69b42e; color: white; padding: 15px; font-size: 18px; border-radius: 50px;\"><a style=\"color: white; font-weight: bold; text-decoration: none;\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSc_JlFaVZ-xVb_G-iVOLlNvdnfu_C2Ae7L4NP-RBxzrTvfkvg\/viewform\" target=\"_blank\" rel=\"noopener\">Credit \/ Refund request<\/a><\/button><\/strong><\/p>\n<p style=\"text-align: center;\"><em>Please note that no requests will be processed after April 1, 2025<\/em><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2>The mountain<\/h2>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Privileges<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The holder acknowledges that, in the event of non-compliance, <\/span><b>Domaine du Ski Mont-Bruno Inc.<\/b><span style=\"font-weight: 400;\">, at its sole discretion, may partially or fully revoke the privileges granted under this contract, and may <\/span><b>confiscate the season pass or ticket without further notice and without refund or compensation<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p class=\"p1\"><span style=\"font-weight: 400;\">Any season pass or ticket issued under this contract remains the <\/span><b>property of Domaine du Ski Mont-Bruno Inc.<\/b><span style=\"font-weight: 400;\">, and the holder agrees to return it upon request.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Terrain park<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">I acknowledge that the terrain park contains multiple features and jumps designed and constructed in accordance with applicable standards, including ramps, rails, berms, shaped surfaces, and other elements intended to facilitate a more <\/span><b>sport-oriented or dynamic descent<\/b><span style=\"font-weight: 400;\">, as well as any other characteristics inherent to the park.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I acknowledge that <\/span><b>freestyle skiing and snowboarding<\/b><span style=\"font-weight: 400;\"> require a high level of skill to maintain control both on the ground and in the air.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I agree to perform a <\/span><b>progressive inspection run<\/b><span style=\"font-weight: 400;\"> during each visit and to attempt features and jumps gradually, according to my personal skill level and experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I understand that <\/span><b>helmet use is mandatory<\/b><span style=\"font-weight: 400;\">, and I acknowledge that while a helmet helps reduce the risk of serious head injury, it <\/span><b>cannot eliminate such risks<\/b><span style=\"font-weight: 400;\">, nor does it prevent injuries to the face, neck, or spine.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I acknowledge that conditions may <\/span><b>change or deteriorate during the same day<\/b><span style=\"font-weight: 400;\">, and I agree to remain continuously attentive to changing surface and terrain conditions and to adjust my behavior accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I understand that <\/span><b>inverted aerial maneuvers are prohibited<\/b><span style=\"font-weight: 400;\">, as they may result in serious, permanent, or fatal injuries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I confirm that I have read and agree to comply with the <\/span><b>rules of Ski Saint-Bruno and the terrain park<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Failure to comply with <\/span><b>terrain park rules<\/b><span style=\"font-weight: 400;\">, the <\/span><b>Mountain Code of Conduct<\/b><span style=\"font-weight: 400;\">, or resort regulations may result in the <\/span><b>suspension or revocation of access privileges<\/b><span style=\"font-weight: 400;\">, including removal of the ticket or season pass.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I acknowledge that participation in this activity may result in <\/span><b>damage to equipment and clothing<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Risks and Dangers<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The holder acknowledges that participation in snow sports involves <\/span><b>inherent risks<\/b><span style=\"font-weight: 400;\">, accepts these risks, and assumes responsibility for any material or bodily damage resulting from such risks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These inherent risks include, but are not limited to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changing weather conditions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">variations in slope gradient;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">natural obstacles and mountain conditions on trails and common areas, including but not limited to ditches, crevasses, streams, rocks, exposed ground, trees, saplings, shrubs, stumps, and other natural features;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ice and icy patches;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changes in the condition of the skiable surface;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collisions with other skiers or individuals;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the presence of towers, poles, and operational structures, and potential collisions with such elements;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the use of ski lifts;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the presence of grooming equipment, emergency vehicles, and snowmaking equipment on trails.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This contract is governed by the <\/span><b>laws in force in Qu\u00e9bec<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> The parties agree to establish judicial domicile in Qu\u00e9bec, within the judicial district where the ski resort is located, and designate this district as the <\/span><b>exclusive forum<\/b><span style=\"font-weight: 400;\"> for any claim arising from this contract.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Mountain code of conduct<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">This code is adopted pursuant to the <\/span><b>Act Respecting Safety in Sports<\/b><span style=\"font-weight: 400;\"> and applies to all persons participating in snow sports.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintain control of your speed and direction at all times.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be able to stop and avoid people or obstacles.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Yield the right of way to persons downhill and choose a path that ensures their safety.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stop only where you are visible from above and do not obstruct the trail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Yield to persons uphill when entering a trail or at intersections.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If involved in or witnessing an accident, remain at the scene and identify yourself to ski patrol.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use and wear appropriate equipment retention devices at all times.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not use lifts or trails while under the influence of drugs or alcohol.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Obey all signage and warnings, and never venture off-trail or onto closed trails.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Participation in snow sports involves inherent risks of which you must be aware.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> For a safe and enjoyable experience, you must comply at all times with the <\/span><b>Mountain Code of Conduct<\/b><span style=\"font-weight: 400;\"> and demonstrate courtesy toward others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You must also comply with any additional rules and signage issued in connection with <\/span><b>specific, physically delineated activities<\/b><span style=\"font-weight: 400;\"> organized by Domaine du Ski Mont-Bruno Inc.<\/span><\/p>\n<p><b>Stay alert and respect the code. This is your responsibility.<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Closing or reduced operations<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Full closure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of a <\/span><b>complete closure of the resort<\/b><span style=\"font-weight: 400;\">, including but not limited to closures resulting from extreme weather, climatic or atmospheric conditions, insufficient snow conditions, a major power outage, a public health situation, or a government order constituting a case of <\/span><b>force majeure<\/b><span style=\"font-weight: 400;\">, Ski Saint-Bruno will offer the client, at its discretion:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a <\/span><b>replacement ticket of equivalent value<\/b><span style=\"font-weight: 400;\">, valid during the same season; or<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a <\/span><b>credit equivalent to the value of the unused ticket<\/b><span style=\"font-weight: 400;\">, issued as a store credit <\/span><b>with no expiration date<\/b><span style=\"font-weight: 400;\">, usable throughout Ski Saint-Bruno <\/span><b>excluding food services and the online store<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Requests must be submitted via the <\/span><b>online cancellation form<\/b><span style=\"font-weight: 400;\">, along with any required supporting documentation.<\/span><\/p>\n<h3><b>Reduced operations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of <\/span><b>reduced operations<\/b><span style=\"font-weight: 400;\"> (for example: high attendance levels, a limited number of open trails or lifts, variable snow conditions, staff shortages, or other operational constraints), <\/span><b>no refund or compensation will be granted<\/b><span style=\"font-weight: 400;\">, provided the resort remains open and accessible to guests.<\/span><\/p>\n<h3><b>Other provisions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the case of a <\/span><b>group purchase<\/b><span style=\"font-weight: 400;\">, any refund or credit request must be submitted by the <\/span><b>primary holder<\/b><span style=\"font-weight: 400;\"> identified at the time of the original transaction.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2 data-start=\"204\" data-end=\"243\"><strong>Safety Restrictions on the Mountain<\/strong><\/h2>\n<h3 data-start=\"245\" data-end=\"267\"><\/h3>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Baby Carriers and Children<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"108\" data-end=\"222\">For safety reasons, skiing or snowboarding while carrying a baby or a child in a carrier or bag is prohibited.<\/p>\n<h3 data-start=\"224\" data-end=\"279\"><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Pets<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"64\" data-end=\"147\">From November 15 to March 31 inclusive, pets are not permitted on the mountain.<\/p>\n<h3 data-start=\"149\" data-end=\"204\"><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Drones<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"64\" data-end=\"116\">The use of drones is prohibited on the mountain.<\/p>\n<h3 data-start=\"118\" data-end=\"173\"><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Bag Policy on Chairlifts<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"78deecf4-d10a-4e73-b98d-43b25731a472\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"32\" data-end=\"196\" data-is-last-node=\"\" data-is-only-node=\"\">Any bag carried by a guest must be worn on the front of the body when using chairlifts. This measure is intended to ensure safe loading and unloading for all users.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>Sled Use and Safety<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"108\" data-end=\"187\">The use of sleds is prohibited on the slopes and on the main lodge terrace.<\/p>\n<h3 data-start=\"189\" data-end=\"244\"><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<h2><strong>Fall Policy<\/strong><\/h2>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n<section  class=\"b-open-collapse\" data-animation=\"fadeInSection\">\n\t\t<div class=\"container-fluid\">\n\t\t\t<div class=\"col-md-10 offset-md-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>FESTIVAL DES COULEURS POLICY<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Ticket validity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The daily ticket is valid <\/span><b>only on the date selected at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Final sale and exceptions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All purchases are considered <\/span><b>final sales<\/b><span style=\"font-weight: 400;\">. No exchange, credit, rescheduling, or refund will be granted, <\/span><b>except as provided for under the Consumer Protection Act (CQLR, c. P-40.1)<\/b><span style=\"font-weight: 400;\"> or in the event of cancellation by Ski Saint-Bruno.<\/span><\/p>\n<h3><b>Cancellation by Ski Saint-Bruno<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If the event is cancelled by Ski Saint-Bruno due to weather conditions or force majeure:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the event will be <\/span><b>rescheduled<\/b><span style=\"font-weight: 400;\">, subject to availability;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">failing that, a <\/span><b>credit equivalent to the value of the ticket<\/b><span style=\"font-weight: 400;\"> may be applied;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if neither option is suitable, a <\/span><b>full refund, without fees<\/b><span style=\"font-weight: 400;\">, will be issued.<\/span><\/li>\n<\/ul>\n<h3><b>Resale and transfer<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Unauthorized resale is prohibited and may result in <\/span><b>ticket cancellation<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>TRAIL RUNNING EVENT POLICY<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Event conditions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The event takes place <\/span><b>rain or shine<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Final sale and exceptions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All purchases are considered <\/span><b>final sales<\/b><span style=\"font-weight: 400;\">. No exchange, credit, rescheduling, or refund will be granted, <\/span><b>except as provided for under the Consumer Protection Act (CQLR, c. P-40.1)<\/b><span style=\"font-weight: 400;\"> or in the event of cancellation by Ski Saint-Bruno.<\/span><\/p>\n<h3><b>Cancellation by Ski Saint-Bruno<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If the event is cancelled by Ski Saint-Bruno due to weather conditions, operational reasons, or force majeure:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the event will be <\/span><b>rescheduled<\/b><span style=\"font-weight: 400;\">, subject to availability;<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">failing that, a <\/span><b>credit equivalent to the value of the ticket<\/b><span style=\"font-weight: 400;\"> may be applied;<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if neither option is suitable, a <\/span><b>full refund, without fees<\/b><span style=\"font-weight: 400;\">, will be issued.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Participant absence<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of a participant\u2019s failure to attend the event, the merchant is entitled to require payment, in accordance with OPC guidelines.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> No fixed or pre-determined penalty may be imposed in advance.<\/span><\/p>\n<h3><b>Race bibs<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Race bibs are issued <\/span><b>on the day of the event<\/b><span style=\"font-weight: 400;\">, at the designated distribution point, and must be worn <\/span><b>visibly at all times<\/b><span style=\"font-weight: 400;\"> during the race.<\/span><\/p>\n<h3><b>Resale and transfer<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Unauthorized resale is prohibited and may result in <\/span><b>cancellation of the ticket and\/or race bib<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"expendable\" data-collapser>\n\t\t\t\t\t\t\t<div class=\"expendable-title\" data-collapser-controler>\n\t\t\t\t\t\t\t\t<h1>RANDO-YOGA POLICY<\/h1>\n\t\t\t\t\t\t\t\t<i class=\"icon-plus\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"expendable-content\" data-collapser-target>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<h3><b>Ticket validity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Rando-Yoga course ticket is valid <\/span><b>only on the date selected at the time of purchase<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Final sale and exceptions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All purchases are considered <\/span><b>final sales<\/b><span style=\"font-weight: 400;\">. No exchange, credit, rescheduling, or refund will be granted, <\/span><b>except as provided for under the Consumer Protection Act (CQLR, c. P-40.1)<\/b><span style=\"font-weight: 400;\"> or in the event of cancellation by Ski Saint-Bruno.<\/span><\/p>\n<h3><b>Cancellation by Ski Saint-Bruno<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If the course is cancelled by Ski Saint-Bruno due to weather conditions or force majeure:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the course will be <\/span><b>rescheduled<\/b><span style=\"font-weight: 400;\">, subject to availability;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">failing that, a <\/span><b>credit equivalent to the value of the ticket<\/b><span style=\"font-weight: 400;\"> may be applied;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if neither option is suitable, a <\/span><b>full refund, without fees<\/b><span style=\"font-weight: 400;\">, will be issued.<\/span><\/li>\n<\/ul>\n<h3><b>Participant absence<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of a participant\u2019s failure to attend a scheduled course, Ski Saint-Bruno is entitled to require payment for the course, in accordance with OPC guidelines.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">No fixed or pre-determined penalty may be imposed in advance.<\/span><\/p>\n<h3><b>Additional access<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Access to the <\/span><b>Festival des couleurs<\/b><span style=\"font-weight: 400;\"> is included <\/span><b>on the same day as the course, on weekends only<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n<section  class=\"text-block\" data-animation=\"fadeInSection\">\r\n\t<div class=\"container-fluid\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-xxl-6 offset-xxl-3 col-lg-8 offset-lg-2 col-sm-10 offset-sm-1 wrap\" data-article-content>\r\n\t\t\t\t<p data-start=\"53\" data-end=\"203\">No credit or refund related to sanitary measures imposed and approved by the Public Health authorities of the Government of Qu\u00e9bec will be accepted.<\/p>\n<p data-start=\"210\" data-end=\"373\">In the case of a group purchase, any refund request must be submitted by the primSafety Restrictions on the Mountainry holder duly identified during the initial transaction at the time of purchase.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\r\n<\/section>\r\n\n\n\t\t\t<section  class=\"b-conditions\" data-animation=\"textColorBlock\" style=\"--background-color:#65bc46; --background-image: url(https:\/\/skisaintbruno.s3.ca-central-1.amazonaws.com\/wp-content\/uploads\/2020\/11\/text-block-bg-snowflakes1.png)\">\r\n\t\t\t\t<div class=\"container-fluid\">\r\n\t\t\t\t\t<div class=\"row\">\r\n\t\t\t\t\t\t<div class=\"col-lg-8 col-md-10 content\">\r\n\t\t\t\t\t\t\t<h1 class=\"title\">\r\n\t\t\t\t\t\t\t\tYou have more questions?\t\t\t\t\t\t\t<\/h1>\r\n\t\t\t\t\t\t\t<div class=\"txt\">\r\n\t\t\t\t\t\t\t\t<h4><span style=\"font-weight: 400;\">Don&#8217;t hesitate to contact us via our online chat.<\/span><\/h4>\n<h3>See you soon!<\/h3>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/section>\r\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":39,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":{"anchor":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termes &amp; conditions | Ski Saint-Bruno | Montagne et Station de Ski<\/title>\n<meta name=\"description\" content=\"Les r\u00e9ponses \u00e0 toutes vos questions concernant les termes et conditions de Ski Saint-Bruno. \u2706 1 450-653-3441\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termes &amp; conditions | Ski Saint-Bruno | Montagne et Station de Ski\" \/>\n<meta property=\"og:description\" content=\"Les r\u00e9ponses \u00e0 toutes vos questions concernant les termes et conditions de Ski Saint-Bruno. \u2706 1 450-653-3441\" \/>\n<meta property=\"og:url\" content=\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Ski Saint-Bruno\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/skisaintbruno\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-20T20:38:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/skisaintbruno.s3.ca-central-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/share-default.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@SkiSaintBruno\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/\",\"url\":\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/\",\"name\":\"Termes & conditions | Ski Saint-Bruno | Montagne et Station de Ski\",\"isPartOf\":{\"@id\":\"https:\/\/skisaintbruno.ca\/#website\"},\"datePublished\":\"2022-10-28T13:21:48+00:00\",\"dateModified\":\"2026-02-20T20:38:46+00:00\",\"description\":\"Les r\u00e9ponses \u00e0 toutes vos questions concernant les termes et conditions de Ski Saint-Bruno. \u2706 1 450-653-3441\",\"breadcrumb\":{\"@id\":\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/skisaintbruno.ca\/en\/terms-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/skisaintbruno.ca\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"TERMS &#038; 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