On-site at the Customer Service desk or online. Visit our ticket office.
On-site at the Customer Service desk or online. Visit our ticket office.
You can pick up your pass at the Customer Service desk. Please allow a minimum of 48 hours after your purchase before coming to pick it up.
There is no expiry date.
No.
Your ticket will be valid for another day during the current season if you wish.
No, a full-day ticket purchased online is only valid for the date chosen when it was purchased.
No. However, expect at least a 60-minute wait without an online reservation if equipment is still available.
You can rent them on-site.
Group lessons are extremely popular, so our booking is by invitation and seniority only. If you or your child took lessons with us last year, you would receive an invitation in the fall. If not, you will have to wait until the end of the registration period to find out if spots are still available.
They start on January 6, 2024, and run for six consecutive weeks.
No.
If this happens, the lesson is rescheduled after the last scheduled week.
A private or semi-private lesson can be booked up to 10 days before the desired date.
For beginners age 8 and up, we have the Evolution Package. This package provides four ski or snowboard lessons in a small group (maximum of four people). It’s an ideal formula to learn the basics and quickly become independent on beginner trails.
For younger children, a private lesson will allow you to focus on the child’s needs.
Yes, you can take advantage of the Cafeteria and Snopub. You can also bring your own lunch or snacks.
There are lockers in the main chalet (for $1).
Yes, the repair shop is open every day during the season from 9 a.m. to 9 p.m. You do not require an appointment.
No, they are only allowed in the parking lot and at the ski racks. No sleds or strollers are permitted on the snow or trails.
The only trails accessible by foot are the magic carpet 1 slopes (SKIGO/SNOGO). Note that you will need a MAGIC CARPET ticket or a valid pass to access the slopes and use the magic carpet. To accompany someone on all the other slopes, you will need to have equipment and a lift ticket or pass.
Please note that pedestrians are not allowed on the other ski slopes.
ALL EQUIPMENT MUST HAVE EDGES AND BINDINGS.
Alpine skis
Snowboards
Alpine touring skis (stiff flex boots)
Telemark
Splitboards
Snowblades (stiff flex boots)
Allowed with restrictions:
Only on packed trails / harness and leash worn at all times (if applicable) / not allowed in the Snow Park
Snogo and snowscoot: only one person per chair
Snowfeet
Snowdeck
Sled dogs
Helmets are mandatory in the Snow Park and strongly recommended on all the other trails.
No, only service dogs are allowed.
Feel free to contact us via the online chat.