Season Guarantee Program

The purchase of a 2025–2026 season pass automatically includes the Season Guarantee Program, which allows the pass holder to:

• defer use of the season pass to the 2026–2027 season, at no additional cost; or
• request a credit or a refund, subject to the conditions set out below.

Conditions to defer use or request a credit

• The season pass must not have been collected.
• The request must be submitted via the online cancellation form, no later than December 1, 2025, at 11:59 p.m.

Applies to all types of season passes.

* If the pass validity were to change for 2025-2026.

Credit schedule

The amount of the credit depends on the date of the request and whether the pass has been collected or used:

Explanatory note

The term “spring” refers to the period during which the season pass may be collected in advance, in spring 2025, prior to the official opening of the 2025–2026 season.

If the season pass has already been collected and used, the credit is calculated on a prorated basis, according to the number of ski days delivered.

Processing terms

• A fixed $40 administrative fee applies per season pass.
• Credits are calculated on a prorated basis, based on the number of ski days delivered between December 1, 2025 and April 30, 2026.
• The credit or refund is calculated as of the date the season pass card is returned.
  The card must be returned to Customer Service and handed to a designated staff member.
• Requests must be submitted via the online cancellation form.
• Credits are issued in the form of a store credit, with no expiration date, usable throughout Ski Saint-Bruno, excluding food services and the online store.

Refunds and credits

• No refund will be issued after March 1, 2026.
• Any refund or credit is calculated in accordance with the credit schedule above and the processing terms set out herein.

Force majeure and policy changes

Schedules, prices, and policies may be modified for future purchases only.
In the event of a closure due to force majeure, the credit or refund schedule above shall apply.

If a pass is lost or stolen, a one-time reprint can be done for $40 (taxes included).

Credit or refund – Accepted cases

A credit, replacement ticket, or refund may be granted only in the following situations:

• Complete closure of the mountain due to weather conditions, operational reasons, or force majeure.
• Injury or medical condition preventing participation in the activity, upon presentation of a medical certificate specifying the date, nature of the injury, and the recommended duration of the activity restriction.

Requests must be submitted via the online cancellation form, with supporting documentation where applicable, no later than 24 hours before the ticket date.

Terms and conditions

• A fixed $5 processing fee (taxes included) applies to any refund, to cover administrative costs.
• In the case of a credit, a replacement ticket of equivalent value will be issued, valid until March 15, 2026.
• All requests are subject to approval by Ski Saint-Bruno.

Special conditions

• Snow conditions – Ticket guarantee:
  A guest who chooses to end their visit within 30 minutes of activating their ticket may obtain, at Customer Service, an equivalent replacement ticket valid until March 15, 2026.
  This measure is offered on an exceptional basis and subject to availability.

A guest who chooses to end their visit within 30 minutes of activating their ticket may obtain, at Customer Service, an equivalent replacement ticket valid until March 15, 2026.
This measure is offered on an exceptional basis and subject to availability.

Upon the purchase of a regular ticket by a person with a recognized functional limitation, one equivalent complimentary ticket will be issued to their companion, upon presentation of appropriate proof (e.g. CATL card or equivalent documentation)

The value of a day ticket is applicable on the same day and on site only when purchasing a regular-price season pass, in the name of the pass holder.

Schedules, prices, and policies may be modified for future purchases only.
In the event of a closure due to force majeure, the refund or credit conditions set out above shall apply.

Tickets issued as part of a booklet are valid only for the season in which they are purchased. They are non-refundable, non-exchangeable, non-transferable, and non-redeemable for cash, except in the cases provided for under the Consumer Protection Act (CPA, CQLR c. P-40.1).

The value of unused tickets may be applied as a credit, according to one of the three options selected by the customer.

Option 1 – Credit toward the purchase of a new booklet

The value of unused tickets may be applied toward the purchase of a new booklet for the following season.

• This credit is not valid on online promotions.
• No administrative fees apply to booklets purchased for the 2024–2025 season or earlier.
• For booklets purchased in 2025–2026, a fixed $5 fee per ticket will be charged to cover processing costs related to the exchange.
• Tickets issued in the new booklet are considered replacement tickets and are valid until March 15, 2027.

Option 2 – Credit toward the purchase of a season pass

The value of unused tickets may be applied, as a discount, toward the purchase of a season pass at the regular price for the current season or the following season.

• This discount is applicable in person only, at the Ski Saint-Bruno point of sale.
• No administrative fees apply.
• Only one credit may be applied per season pass.
• This credit is considered a commercial discount (and not a monetary credit) and, as such, is valid only until the end of the following season.

Option 3 – Credit toward the purchase of a daily ticket

The value of one unused ticket may be applied toward the purchase of a daily ticket at the regular price.

• Only one ticket may be applied per daily ticket purchased.
• This offer does not apply to promotional rates and is not cumulative.
• Valid in person only.
• This credit is considered a replacement ticket and must be used no later than March 15, 2026.

Flexibility – Age group

The value of a ticket may be applied toward the purchase of another ticket, regardless of the original age group.

• If the applied ticket is of lower value than the desired ticket, the difference must be paid by the customer.
• If the applied ticket is of higher value, no compensation will be issued for the difference.

Example:
An adult ticket may be used for a child aged 6 to 12, with no refund for the difference.
A child ticket may be applied toward the purchase of an adult ticket, subject to payment of the price difference.

Validity of credits

• Credits issued in the form of replacement tickets must be used no later than March 15, 2026 (end of season).
• Monetary credits have no expiration date, in accordance with the Consumer Protection Act (CPA, CQLR c. P-40.1).

Policy amendments

Ski Saint-Bruno reserves the right to amend this policy, for future purchases only.

Rental validity

The rental is valid only for the date and time period selected at the time of purchase.

Rented equipment must be returned by the scheduled date and time.
Additional fees apply for any excess rental period.

Responsibility and use

• The customer agrees to use the equipment responsibly, to return it in good condition, and not to lend it to any third party.
• Equipment is adjusted based on the information provided by the customer (weight, height, skill level, and experience).
• Use of rented equipment is prohibited in terrain parks.
• Fees may be charged in the event of loss, theft, or damage to the equipment.
• Bindings and mechanisms are adjusted in accordance with safety standards; however, they cannot entirely eliminate the risk of injury.

Participation in snow sports involves inherent risks. Ski Saint-Bruno undertakes to inform its customers of these risks and to fulfill its responsibilities in accordance with the Consumer Protection Act.

Credit or refund – Accepted cases

A credit, replacement ticket, or refund may be granted only in the following situations:

• Complete closure of the mountain due to weather conditions, operational reasons, or force majeure;
• Injury or medical condition preventing participation in the activity, upon presentation of a medical certificate specifying the date, nature of the injury, and the recommended duration of the activity restriction.

Requests must be submitted via the online cancellation form, with supporting documentation where applicable, no later than 24 hours before the rental date.

Terms and conditions

• A fixed $5 processing fee (taxes included) applies to any refund.
• In the event of a credit, a replacement ticket of equivalent value will be issued, valid until March 15, 2026.
• All requests are subject to approval by Ski Saint-Bruno.

Rental rates, hours of operation, and rental policies may be modified for future rentals only.
In the event of a closure due to force majeure, the refund or credit conditions set out above shall apply.

Acceptance of risks

In the context of ski and snowboard courses provided by the Snow Sports School of Domaine du Ski Mont-Bruno Inc. (hereinafter “Ski Saint-Bruno”), the participant — or their parent, guardian, or responsible party — acknowledges and agrees that:

• the practice of skiing and snowboarding involves inherent risks and dangers, regardless of the level of instructor supervision or the participant’s skill level;
• these risks are an integral part of the activity and are assumed by the participant in the normal practice of the sport;
• Ski Saint-Bruno informs its clients of these risks and remains responsible in accordance with the Consumer Protection Act (CPA, CQLR c. P-40.1).

Responsibility of the student / participant

The student or participant must:

• follow the instructions provided by the instructor;
• comply with posted signage, resort rules, and the mountain code of conduct;
• use appropriate and safe equipment;
• wear a helmet (mandatory in terrain parks).

Responsibility of the participant or parent / guardian / responsible party

The participant, parent, guardian, or responsible party undertakes to:

• ensure that the equipment used is appropriate, safe, and in good working condition;
• regularly check the equipment to ensure proper functioning;
• disclose to Ski Saint-Bruno, including the Snow Sports School team and the designated instructor, any pre-existing medical condition that may affect the safe practice of skiing or snowboarding;
• accompany the child or participant in accordance with school directives (e.g. Go Bambin programs).

Supervision

Mountain lessons – terrain size and visual contact

Skiing and snowboarding take place over a large and open area.
As a result, the designated instructor may not always be in close physical proximity to the participant and may not be able to maintain continuous visual contact at all times.

Group lessons

In courses involving multiple participants:

• the instructor’s attention is shared among the group and cannot be focused exclusively on one individual at all times;
• for participants aged 8 and over, the use of ski lifts may require the participant to ride without the instructor in the same chairlift.

Acceptance of the policy

By completing the registration, the participant — or their parent, guardian, or responsible party — declares that they have read, understood, and accepted this policy and the terms and conditions set out above.

Reservations

You may book a private lesson or an Évolution à la carte course up to 7 days in advance, by phone at 450-653-3441, extension 1, or directly at the Customer Service counter.

Payment

Full payment is required at the time of booking, in accordance with the Consumer Protection Act (CPA).

In the event of cancellation by Ski Saint-Bruno (e.g. mountain closure or force majeure), the amount paid will be refunded or converted into an equivalent credit.

In the event of cancellation by the customer, applicable fees are governed by the cancellation policy in effect.

Arrival for your course

Private courses without equipment rental

On the day of your course, you must report to the Customer Service counter at least 30 minutes before the scheduled start time.

Évolution and private courses with equipment rental

If you have reserved equipment, you must report directly to the Rental counter at least 60 minutes before the start of your course.
Please allow additional time during peak periods.

Course delivery

Courses start and end at the scheduled time.
In the event of late arrival by the participant, no credit or time extension will be granted.

1. Notice of absence or cancellation

You must notify us at least 48 hours in advance, either via the link provided in your confirmation email or by phone at 450-653-3441, extension 482.

If notice is not provided within this timeframe, the course is considered forfeited, and no rescheduling, credit, or refund will be granted.

2. Reservation modification

Any reservation modification is subject to a $40 administrative fee.

All modifications must be made exclusively through official channels (confirmation email link or telephone).

PURCHASE POLICY – SPECIALISED COURSES (Single Sessions)

(Private / Semi-Private / Évolution à la carte)

Validity and registration

Specialised courses are valid only on the date and time agreed upon at the time of purchase.

Registration is confirmed only once full payment has been received.

As places are limited, registrations are processed on a first-come, first-served basis.

Participant absence or late arrival

Courses start and end at the scheduled time.

In the event of late arrival, lost time cannot be made up or compensated.

In the event of a participant’s absence, the course is considered forfeited, non-refundable, and non-reschedulable, except as provided in the “Cancellation and refund” section below.

Notice of absence or cancellation

You must notify us at least 48 hours in advance, either via the link provided in your confirmation email or by phone at 450-653-3441, extension 482.

With valid notice and for medical reasons or force majeure, a credit or rescheduling may be granted, upon presentation of supporting documentation if required.

Without notice within this timeframe, the course is considered forfeited, and no rescheduling, credit, or refund will be granted.

Reservation modification

Any reservation modification is subject to a $40 administrative fee.

All modifications must be made exclusively through official channels (confirmation email link or telephone).

Extreme weather conditions

In the event of extreme weather conditions or force majeure affecting the resort, the specialised course will be rescheduled to a later date, subject to availability.

Cancellation and refund

A credit or refund may be granted if all of the following conditions are met:

• the request is submitted at least 48 hours before the course;
• the reason is medical or force majeure, with supporting documentation if required.

Procedure

All requests must be submitted via the online cancellation form, with supporting documentation where applicable.

Validity and registration

Group courses are valid only on the dates and times agreed upon at the time of purchase.

Registration is confirmed only once full payment has been received.

As places are limited, registrations are processed on a first-come, first-served basis, while respecting the priority list for students re-enrolling for another season at Ski Saint-Bruno.Participant absence or late arrival

Courses start and end at the scheduled time.

In the event of late arrival, lost time cannot be made up or compensated.

In the event of a participant’s absence, the course is considered forfeited, and no refund or rescheduling will be granted.

Extreme weather conditions

In the event of extreme weather conditions or force majeure affecting the resort, group courses will be rescheduled and delivered in the weeks following the originally scheduled program end date(s), subject to availability.

Cancellation

In the event of injury or force majeure affecting the participant, a credit or refund may be granted under certain conditions (see “Refund or credit” section below).

The reasons invoked must be confirmed by the management of the Snow Sports School.

Refund or credit

A credit or refund may be granted under the following conditions:

• No course has been attended, and:
  • the request is submitted before December 29, 2025 → 100% refund or credit (less a $40 processing fee if the request is voluntary);

  • the request is submitted after December 29, 2025 and before the first course → 100% refund or credit, medical or force majeure reasons only (supporting documentation required).

If a program has been partially attended, a prorated calculation applies, based on the pre-tax value, as follows:

Procedure

All requests must be submitted via the online cancellation form, with supporting documentation where applicable.

Validity and modifications

Personalised courses are valid only on the dates and times agreed upon at the time of purchase.

Only one schedule change per package is permitted, regardless of the number of participants, provided the request is sent by email to cours.perso@skisaintbruno.ca at least 48 business hours (Monday to Friday, excluding statutory holidays) before the course.

After this deadline, the course is considered forfeited, and no refund or rescheduling will be granted.

A $40 administrative fee applies to any voluntary reservation modification or refund request not related to force majeure or a substantiated medical condition.

Cancellation due to weather or force majeure

In the event of extreme weather conditions or force majeure affecting the resort, the course may be rescheduled and delivered at the end of the program, subject to availability.

In the event of injury or force majeure affecting the participant, a credit or refund may be granted under certain conditions (see “Refund or credit” section below).

The reasons invoked must be confirmed by the management of the Snow Sports School.

Refund or credit

A credit or refund may be granted if all of the following conditions are met:

• no course has been completed;
• the request is submitted at least 48 hours before the first course;
• the reason is medical or force majeure, with supporting documentation if required.

If a package has been partially used, a prorated calculation applies, based on the pre-tax value, as follows:

Procedure

All requests must be submitted via the online cancellation form, with supporting documentation where applicable.

Instructor replacement

In the event of an instructor’s resignation or injury recognized by the CNESST, Ski Saint-Bruno will arrange for a replacement subject to remaining availability.

Validity and registration

Évolution packages include three (3) instructor-led courses, booked in advance.

They are valid only on the dates and times agreed upon when the courses are scheduled.

The package is issued in the participant’s name, is non-transferable, and may not be shared among multiple participants.

All three courses must be used within the same 2025–2026 winter season.

Any unused courses after this date are forfeited, with no rescheduling, credit, or refund, except in the event of an inability to deliver the service on the part of Ski Saint-Bruno.

Registration is confirmed only once full payment has been received.

As places are limited, registrations are processed on a first-come, first-served basis.

Special clause – Purchases made before December 20, 2025

For any purchase of an Évolution 1-2-3 or 4-5-6 package made before December 20, 2025, the first course must be booked and completed by January 7, 2026.

If the participant was unable to secure an available date before January 7 due to demand levels or availability offered by Ski Saint-Bruno, an automatic extension until January 11, 2026 will be granted.

Arrival and equipment

Participants must report to the Rental counter at least 60 minutes before the scheduled course time
(please allow additional time during peak periods).

Courses start and end at the scheduled time.

Notice of absence or cancellation

You must notify us at least 48 hours in advance, either via the link provided in your confirmation email or by phone at 450-653-3441, extension 482.

With valid notice and for medical reasons or force majeure, a credit or rescheduling may be granted, upon presentation of supporting documentation if required.

If notice is not provided within this timeframe, the course is considered forfeited, and no rescheduling, credit, or refund will be granted.

Reservation modification

Any reservation modification is subject to a $40 administrative fee.

All modifications must be made exclusively through official channels (confirmation email link or telephone).

Extreme weather conditions

In the event of extreme weather conditions or force majeure affecting the resort, the Évolution course will be rescheduled to a later date, subject to availability.

Cancellation and refund

A credit or refund may be granted if all of the following conditions are met:

• no course has been completed;
• the request is submitted at least 48 hours before the first course;
• the reason is medical or force majeure, with supporting documentation if required.

If the package has been partially used, a prorated calculation applies, based on the pre-tax value, as follows:

Procedure

All requests must be submitted via the online cancellation form, with supporting documentation where applicable.

Overview

The Go Bambin workshop is designed for young children who are discovering skiing or snowboarding in a safe and age-appropriate environment.

Specifications

• Age requirement:
  The child must be between 3 and 5 years of age.
• Parent presence:
  • A parent must accompany the child on the slope at all times.
  • The accompanying parent must wear snow boots (ski boots are not permitted).
• Lesson location:
  Workshops take place exclusively in the Fantaski Park (magic carpet area, lower mountain).
• Safety guidelines:
  • A parent wearing snow boots may not use ski lifts and must move on foot within the designated area.

Course content:
Workshops are identical each week and do not include progressive skill development from one session to the next.

Registration and access to training

It is the participant’s responsibility to provide valid and complete information so that PESG can grant access to the online training.

Required information: participant’s email address.

The online training must be completed prior to participation in the in-person training.

Registration process

Registrations may be completed online, by phone, or at the Customer Service counter.
As places are limited, registrations are processed on a first-come, first-served basis.

One-day training sessions

Full payment is required at the time of registration, in accordance with the Consumer Protection Act (CPA).

Credit and refund

Cancellation by Ski Saint-Bruno

If a training session is cancelled by Ski Saint-Bruno (e.g. closure, force majeure, insufficient number of participants), the participant will be offered an equivalent credit or a full refund.

Cancellation by the participant

• If cancellation is submitted at least 48 hours before the start of the training, an equivalent credit, less a $10 processing fee, will be issued.
• If cancellation is submitted less than 48 hours before the start of the training, no credit or refund will be granted.

No-show without notice

No credit or refund will be granted.

Post-employment credit for instructors

(Internal program – not published)

Participants who have completed two (2) full seasons of employment as instructors at Ski Saint-Bruno and who have fulfilled their full service commitment will receive a credit equivalent to the amount paid (before taxes) for the Instructor–Initiator training completed at Ski Saint-Bruno.

This credit is applied exclusively to the participant’s internal file and may be used only for products or services designated by Ski Saint-Bruno, including:

• advanced training offered by the Snow Sports School;
• internal development or upgrading programs;
• regular season passes;
• daily tickets or ticket booklets.

This credit is non-refundable, non-redeemable for cash, and non-transferable.

🔹 Internal note (to be retained in the master document – not published)

This credit constitutes a post-employment discretionary benefit, offered as recognition.
It does not create any obligation for monetary reimbursement by Ski Saint-Bruno, in accordance with the Consumer Protection Act (CPA, CQLR c. P-40.1).

Management reserves the right to determine or modify the list of eligible products at any time.

The CPA provides that, in certain cases, a credit granted in lieu of a refund may be assimilated to a monetary refund unless expressly provided otherwise by law (sections 187.1 et seq.).

In the present case, the post-employment credit is a discretionary HR benefit, not a consumer refund or a prepaid card within the meaning of the CPA.
It therefore does not give rise to any obligation of monetary reimbursement.

Legal references:

• Section 187.1 CPA – contracts providing for refunds must comply with refund rules (e.g. 10-day timeline).

• Sections 189 to 190 CPA – distinction between refund obligations and prepaid cards (non-expiring, cash-redeemable).

Result:
Ski Saint-Bruno may legitimately restrict the use of this credit to designated internal products, without risk of the credit being claimed in cash.

Registration and access to training

It is the participant’s responsibility to provide valid and complete information so that Ski Saint-Bruno can provide access to the required reference materials.

Required information: participant’s email address.

The reference reading must be completed prior to participation in the in-person training.

Registration process

Registrations may be completed online, by phone, or at the Customer Service counter.
As places are limited, registrations are processed on a first-come, first-served basis.

Payment terms

Full payment is required at the time of registration to confirm the reservation of the participant’s place.

Credit and refund

Cancellation by Ski Saint-Bruno

If a training session is cancelled by Ski Saint-Bruno (e.g. closure, force majeure, insufficient number of participants), the participant will be offered an equivalent credit or a full refund.

Cancellation by the participant

• If cancellation is submitted at least 7 days before the start of the training, an equivalent credit, less a $40 processing fee, will be issued.
• If cancellation is submitted less than 7 days before the start of the training, no credit or refund will be granted.

No-show without notice

No credit or refund will be granted.

The holder acknowledges that, in the event of non-compliance, Domaine du Ski Mont-Bruno Inc., at its sole discretion, may partially or fully revoke the privileges granted under this contract, and may confiscate the season pass or ticket without further notice and without refund or compensation.

Any season pass or ticket issued under this contract remains the property of Domaine du Ski Mont-Bruno Inc., and the holder agrees to return it upon request.

I acknowledge that the terrain park contains multiple features and jumps designed and constructed in accordance with applicable standards, including ramps, rails, berms, shaped surfaces, and other elements intended to facilitate a more sport-oriented or dynamic descent, as well as any other characteristics inherent to the park.

I acknowledge that freestyle skiing and snowboarding require a high level of skill to maintain control both on the ground and in the air.

I agree to perform a progressive inspection run during each visit and to attempt features and jumps gradually, according to my personal skill level and experience.

I understand that helmet use is mandatory, and I acknowledge that while a helmet helps reduce the risk of serious head injury, it cannot eliminate such risks, nor does it prevent injuries to the face, neck, or spine.

I acknowledge that conditions may change or deteriorate during the same day, and I agree to remain continuously attentive to changing surface and terrain conditions and to adjust my behavior accordingly.

I understand that inverted aerial maneuvers are prohibited, as they may result in serious, permanent, or fatal injuries.

I confirm that I have read and agree to comply with the rules of Ski Saint-Bruno and the terrain park.

Failure to comply with terrain park rules, the Mountain Code of Conduct, or resort regulations may result in the suspension or revocation of access privileges, including removal of the ticket or season pass.

I acknowledge that participation in this activity may result in damage to equipment and clothing.

The holder acknowledges that participation in snow sports involves inherent risks, accepts these risks, and assumes responsibility for any material or bodily damage resulting from such risks.

These inherent risks include, but are not limited to:

• changing weather conditions;
• variations in slope gradient;
• natural obstacles and mountain conditions on trails and common areas, including but not limited to ditches, crevasses, streams, rocks, exposed ground, trees, saplings, shrubs, stumps, and other natural features;
• ice and icy patches;
• changes in the condition of the skiable surface;
• collisions with other skiers or individuals;
• the presence of towers, poles, and operational structures, and potential collisions with such elements;
• the use of ski lifts;
• the presence of grooming equipment, emergency vehicles, and snowmaking equipment on trails.

This contract is governed by the laws in force in Québec.
The parties agree to establish judicial domicile in Québec, within the judicial district where the ski resort is located, and designate this district as the exclusive forum for any claim arising from this contract.

This code is adopted pursuant to the Act Respecting Safety in Sports and applies to all persons participating in snow sports.

• Maintain control of your speed and direction at all times.
• Be able to stop and avoid people or obstacles.
• Yield the right of way to persons downhill and choose a path that ensures their safety.
• Stop only where you are visible from above and do not obstruct the trail.
• Yield to persons uphill when entering a trail or at intersections.
• If involved in or witnessing an accident, remain at the scene and identify yourself to ski patrol.
• Use and wear appropriate equipment retention devices at all times.
• Do not use lifts or trails while under the influence of drugs or alcohol.
• Obey all signage and warnings, and never venture off-trail or onto closed trails.

Participation in snow sports involves inherent risks of which you must be aware.
For a safe and enjoyable experience, you must comply at all times with the Mountain Code of Conduct and demonstrate courtesy toward others.

You must also comply with any additional rules and signage issued in connection with specific, physically delineated activities organized by Domaine du Ski Mont-Bruno Inc.

Stay alert and respect the code. This is your responsibility.

Full closure

In the event of a complete closure of the resort, including but not limited to closures resulting from extreme weather, climatic or atmospheric conditions, insufficient snow conditions, a major power outage, a public health situation, or a government order constituting a case of force majeure, Ski Saint-Bruno will offer the client, at its discretion:

• a replacement ticket of equivalent value, valid during the same season; or

• a credit equivalent to the value of the unused ticket, issued as a store credit with no expiration date, usable throughout Ski Saint-Bruno excluding food services and the online store.

Requests must be submitted via the online cancellation form, along with any required supporting documentation.

Reduced operations

In the event of reduced operations (for example: high attendance levels, a limited number of open trails or lifts, variable snow conditions, staff shortages, or other operational constraints), no refund or compensation will be granted, provided the resort remains open and accessible to guests.

Other provisions

In the case of a group purchase, any refund or credit request must be submitted by the primary holder identified at the time of the original transaction.

For safety reasons, skiing or snowboarding while carrying a baby or a child in a carrier or bag is prohibited.

From November 15 to March 31 inclusive, pets are not permitted on the mountain.

The use of drones is prohibited on the mountain.

The use of sleds is prohibited on the slopes and on the main lodge terrace.

Ticket validity

The daily ticket is valid only on the date selected at the time of purchase.

Final sale and exceptions

All purchases are considered final sales. No exchange, credit, rescheduling, or refund will be granted, except as provided for under the Consumer Protection Act (CQLR, c. P-40.1) or in the event of cancellation by Ski Saint-Bruno.

Cancellation by Ski Saint-Bruno

If the event is cancelled by Ski Saint-Bruno due to weather conditions or force majeure:

• the event will be rescheduled, subject to availability;
• failing that, a credit equivalent to the value of the ticket may be applied;
• if neither option is suitable, a full refund, without fees, will be issued.

Resale and transfer

Unauthorized resale is prohibited and may result in ticket cancellation.

Event conditions

The event takes place rain or shine.

Final sale and exceptions

All purchases are considered final sales. No exchange, credit, rescheduling, or refund will be granted, except as provided for under the Consumer Protection Act (CQLR, c. P-40.1) or in the event of cancellation by Ski Saint-Bruno.

Cancellation by Ski Saint-Bruno

If the event is cancelled by Ski Saint-Bruno due to weather conditions, operational reasons, or force majeure:

• the event will be rescheduled, subject to availability;

• failing that, a credit equivalent to the value of the ticket may be applied;

• if neither option is suitable, a full refund, without fees, will be issued.

Participant absence

In the event of a participant’s failure to attend the event, the merchant is entitled to require payment, in accordance with OPC guidelines.
No fixed or pre-determined penalty may be imposed in advance.

Race bibs

Race bibs are issued on the day of the event, at the designated distribution point, and must be worn visibly at all times during the race.

Resale and transfer

Unauthorized resale is prohibited and may result in cancellation of the ticket and/or race bib.

Ticket validity

The Rando-Yoga course ticket is valid only on the date selected at the time of purchase.

Final sale and exceptions

All purchases are considered final sales. No exchange, credit, rescheduling, or refund will be granted, except as provided for under the Consumer Protection Act (CQLR, c. P-40.1) or in the event of cancellation by Ski Saint-Bruno.

Cancellation by Ski Saint-Bruno

If the course is cancelled by Ski Saint-Bruno due to weather conditions or force majeure:

• the course will be rescheduled, subject to availability;
• failing that, a credit equivalent to the value of the ticket may be applied;
• if neither option is suitable, a full refund, without fees, will be issued.

Participant absence

In the event of a participant’s failure to attend a scheduled course, Ski Saint-Bruno is entitled to require payment for the course, in accordance with OPC guidelines.
No fixed or pre-determined penalty may be imposed in advance.

Additional access

Access to the Festival des couleurs is included on the same day as the course, on weekends only.